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  • What does the error 'This email address is alreday registered' mean
    If you receive this message then it means that your number or email was already used to register with protrades-way. If you’ve forgotten your password, you can follow the steps to creating a new password
  • How do i log into my account
    In order to log in to your account you need to click on Login button enter your Email and password, which you specified when you registered.
  • How does the protradesway affiliate program work? How to earn free bitcoins?
    protradesway has the highest paying affiliate program. Everyone can get participate. Every free user can get a 20% referral bonus. If you want to earn more then you have to upgrade to premium plans and get up to a 100% bonus. Join the protradesway referral program now! For more detail visit our affiliate page.
  • What is transaction fees?
    Every free user needs to pay fixed transaction fees of 0.1 of the transaction. To avoid transaction fees, upgrade to premium mining plans.
  • How do I cancel my account?
    If you wish to quit trading and close the account, first of all, we need to process a full withdrawal request. Please, make sure there are no open trades on your account and the funds are not involved in trading, so our agents can release the full amount. You can submit a withdrawal request via Banking — Withdrawal. Once the money is received, contact us in order to close your account via Live Chat or at: support@protrades-way.com.
  • How can I contact someone immediately?
    Please contact our Live Chat available on the website, and our Customer Support will help you with arranging a call back from one of the agents or your account manager.

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